Newquay Airport Taxis

Working together with 123 Taxis of Newquay

123Taxis

Name - Dan Good
  When did you use us? -  1st March 2011
  Were you happy with the driver? - Yes
   Were you happy with the price? - Yes
  Would you use us agian? - Yes
Excellent service. Very pleased. Thank you.
  Can we add your comments to our website? - Yes

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Name - Marcus Newby
  When did you use us? -  End January 2011
  Were you happy with the driver? - Yes
   Were you happy with the price? - Yes
  Would you use us agian? - Yes
Not sure you can Phil - it was all very effectient and friendly. See you again soon! All best Marcus
  Can we add your comments to our website? - Yes

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Name - James Cowley
  When did you use us? -  February
  Were you happy with the driver? - Yes
   Were you happy with the price? - Yes
  Would you use us agian? - Yes
The site and service is very good
  Can we add your comments to our website? - Yes

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Name - T.Stephens
  When did you use us? -  12/1 & 21/1/2011
  Were you happy with the driver? - Yes
   Were you happy with the price? - Yes
  Would you use us agian? - Yes
It's fine
  Can we add your comments to our website? - Yes

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Name - Emily Garner
  When did you use us? -  about 1 month ago and previously before that
  Were you happy with the driver? - Yes
   Were you happy with the price? - Yes
  Would you use us agian? - Yes
How can we improve our site or service? -  I am very pleased with the site and the service- would be happy to recomend it to anyone! The drivers are always chatty and cheerful. Carbis Cabs provide a fantastic service
  Can we add your comments to our website? - Yes

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Name - Helen
  When did you use us? -  Approx once every 10 weeks
  Were you happy with the driver? - Yes
   Were you happy with the price? - Yes
  Would you use us agian? - Yes
How can we improve our site or service? -  Not sure you can. I have always been met on time either from the house or from the airport
  Can we add your comments to our website? - Yes

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Name - Sandy Hull
  When did you use us? -  Feb 2011
  Were you happy with the driver? - Yes
   Were you happy with the price? - Yes
  Would you use us agian? - Yes
How can we improve our site or service? -  I booked on behalf of someone else but from my side everything worked really efficiently
  Can we add your comments to our website? - Yes

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Name - Michaela Carson
  When did you use us? -  14/02/11
  Were you happy with the driver? - Yes
   Were you happy with the price? - Yes
  Would you use us agian? - Yes
How can we improve our site or service? -  YOUR SERVICE WAS EXCELLENT I CANNOT FAULT YOU IN ANYWAY
  Can we add your comments to our website? - Yes

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Name - Ann Roberts
  When did you use us? -  May and Oct 2010
  Were you happy with the driver? - Yes
   Were you happy with the price? - Yes
  Would you use us agian? - Yes
How can we improve our site or service? -  A superb service, We were greeted at the airport by Phil who took us to Falmouth and returned my daughter and I three days later. As a service I have to give full marks!
  Can we add your comments to our website? - Yes

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Name - Sally Harwood
  When did you use us? -  August 2010
  Were you happy with the driver? - Yes
   Were you happy with the price? - Yes
  Would you use us agian? - Yes
How can we improve our site or service? -  Excellent service. Would definately recommend to others. Easy booking process. Friendly, reliable service. Will be using again next year.
  Can we add your comments to our website? - Yes

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Name - Mrs E. Price
  When did you use us? -  july 9th/july16th 2010
  Were you happy with the driver? - Yes
   Were you happy with the price? - Yes
  Would you use us agian? - Yes
How can we improve our site or service? -  found your site easy to use
  Can we add your comments to our website? - Yes

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Name - Martin Stannard
  When did you use us? - July 2010
  Were you happy with the driver? - Yes
   Were you happy with the price? - Yes
  Would you use us agian? - Yes
How can we improve our site or service? -  Hi Phil, just a quick thanks for the great servise provided by Carbis Cabs over the weekend. Most cab companies, I'm sure, wouldn't have a) waited for our delayed flight to arrive on Friday and b) not charge extra. We're looking to visit Newquay again next year and will use your company again without a doubt.
  Can we add your comments to our website? - Yes

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Name - Margaret Kelly
  When did you use us? - June 2010
  Were you happy with the driver? - Yes
   Were you happy with the price? - Yes
  Would you use us agian? - Yes
Excellent service -prompt, efficient and friendly - hope to use you again for next year's hols! Thanks
  Can we add your comments to our website? - Yes

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Name -  Tim Hodgson
  When did you use us? - Thurs 3/ Sat 5th June
  Were you happy with the driver? - Yes
   Were you happy with the price? - Yes
  Would you use us agian? - Yes
Fantastic service , efficient, reliable and very reasonable!
  Can we add your comments to our website? - Yes

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Name -  I. Barretta
  When did you use us? - April 7th 2010
  Were you happy with the driver? - Yes
   Were you happy with the price? - Yes
  Would you use us agian? - Yes
Very friendly service - will definately used again. Many thanks.
  Can we add your comments to our website? - Yes

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Name - Diana Childs
  When did you use us? - April 7th 2010
  Were you happy with the driver? - Yes
   Were you happy with the price? - Yes
  Would you use us agian? - Yes
Both were excellent! Thank you so much for returning my phone so promptly. I am sorry to have put you to so much trouble.
  Can we add your comments to our website? - Yes

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Name - Oliver Dismore
  When did you use us? - at least once a week
  Were you happy with the driver? - Yes
   Were you happy with the price? - Yes
  Would you use us agian? - Yes
Very happy with both thank you. Always prompt and couteous and the on-line booking makes the process completely hassle free
  Can we add your comments to our website? - Yes

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Name - Mr Rourke
  When did you use us? - 25/11/09
  Were you happy with the driver? - Yes
   Were you happy with the price? - Yes
  Would you use us agian? - Yes
How can we improve our site or service? -  Excellent service. They confirmed my booking within minutes even though it was made late at night. The driver met me at the airport and took me straight to my destination. I will use them again in a couple of weeks time when I am visting the area again.
  Can we add your comments to our website? - Yes

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Name - Best
  When did you use us? - 11/10/09
  Were you happy with the driver? - Yes
   Were you happy with the price? - Yes
  Would you use us agian? - Yes
How can we improve our site or service? -  Seems fine as it is
  Can we add your comments to our website? - Yes

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Name - James Hunter
  When did you use us? - Sun 4 th Oct
  Were you happy with the driver? - Yes
   Were you happy with the price? - Yes
  Would you use us agian? - Yes
How can we improve our site or service? -  The link to the feedback form in the email was incorrect.
  Can we add your comments to our website? - Yes

Response by Carbis Cabs -  Many thanks for that the problem has now been corrected:-



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Name - Martin
  When did you use us? - Sep 2009
  Were you happy with the driver? - Yes
   Were you happy with the price? - Yes
  Would you use us agian? - Yes
How can we improve our site or service? -  Great Service, Will use again
  Can we add your comments to our website? - Yes

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Name - Bettina Boehm
  When did you use us? - July 2009
  Were you happy with the driver? - Yes
   Were you happy with the price? - Yes
  Would you use us agian? - Yes
How can we improve our site or service? -  Great Service, sudden reply. Driver picked us up on time. Friendly staff. Nothing to improve
  Can we add your comments to our website? - Yes

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Name - Anne Marren
  When did you use us? - July 2009
  Were you happy with the driver? - Yes
   Were you happy with the price? - Yes
  Would you use us agian? - Yes
How can we improve our site or service? -  excellent service was waiting for us and no delay whatsoever great value on return journey. lovely drivers and real chatty.
  Can we add your comments to our website? - Yes

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Name - Mr Derek Fitton
  When did you use us? - May 2009
  Were you happy with the driver? - Yes
   Were you happy with the price? - Yes
  Would you use us agian? - Yes
How can we improve our site or service? -  Excellent service Highly recommend
  Can we add your comments to our website? - Yes

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Name - Mrs Green
  When did you use us? - Winter Months from Newquay
  Were you happy with the driver? - Yes
   Were you happy with the price? - Yes
  Would you use us agian? - Yes
How can we improve our site or service? -  Very professional service.When my flight was unexpectedly diverted to Plymouth, I had a call as soon as we landed from the driver to reassure me that he was fully aware of the situation and would be waiting to drive me home.
  Can we add your comments to our website? - Yes

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Name - Natalie
  When did you use us? - april 2009
  Were you happy with the driver? - Yes
 Were you happy with the price? - Yes
Were you happy with the driver? - Yes
How can we improve our site or service? -  No compliants at all. Very efficient booking service, all confirmed within minutes of booking and drivers were on time and very pleasant.
  Can we add your comments to our website? - Yes

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Name - Val Hawkins
  When did you use us? - april 2009
  Were you happy with the driver? - Yes
  Were you happy with the price? - Yes
  Would you use us again? - Yes
  How can we improve our site or service? - I can't think of anything you could do to improve, service, price and courtesy were all excellent!
  Can we add your comments to our website? - Yes

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Name - Bethany Williams
  When did you use us? - 4th and 11th april 2009
  Were you happy with the driver? - Yes
  Were you happy with the price? - Yes
  Would you use us again? - Yes
  How can we improve our site or service? - It Is Fine.
  Can we add your comments to our website? - Yes

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Name - William Bolding
  When did you use us? - 8th april 2009
  Were you happy with the driver? - Yes
  Were you happy with the price? - Yes
  Would you use us again? - Yes
  How can we improve our site or service? - I had flown my 15 year old son down to newquay to meet friends, Staff were very helpful. I was happy to know that he was being picked up and then collected by the same car and the same driver which gave me peace of mind with him travelling by himself. I had sent fare down and he paid all at once. many thanks for all your help.
  Can we add your comments to our website? - Yes

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Name - GERNAIS Anthony
  When did you use us? - 12 april 2009
  Were you happy with the driver? - Yes
  Were you happy with the price? - Yes
  Would you use us again? - Yes
  How can we improve our site or service? - All Is Ok
  Can we add your comments to our website? - Yes

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Name - Margaret Oakley
  When did you use us? - 02/01/09
  Were you happy with the driver? - Yes
  Were you happy with the price? - Yes
  Would you use us again? - Yes
  How can we improve our site or service? - Thankyou for the excellent service and your patience considering the delay in our arrival. I will be recommending your service to any friends who visit Newquay and require a cab
  Can we add your comments to our website? - Yes

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Name - Peter B  - Falmouth 
  When did you use us? - Regular Airport Trips to and from Falmouth
  Were you happy with the driver? - Yes
  Were you happy with the price? - Yes
  Would you use us again? - Yes
  How can we improve our site or service? - The service has been prompt and efficient on every trip. An exceptional, economical and pleasant experience.
  Can we add your comments to our website? - Yes

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  Name - Norma Campbell
  When did you use us? - 29th. May and 19th June 2008
  Were you happy with the driver? - Yes
  Were you happy with the price? - Yes
  Would you use us again? - Yes
  How can we improve our site or service? - Excellent service, fair prices, pleasant helpful drivers. Keep doing what you're doing. No need for improvement!
  Can we add your comments to our website? - Yes
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  Name - Ian Ward
  When did you use us? - April 2008. Pelynt and return
  Were you happy with the driver? - Yes
  Were you happy with the price? - Yes
  Would you use us again? - Yes
  How can we improve our site or service? - Difficult to say as we have used your service just once so far... but we will be doing so again
  Can we add your comments to our website? - Yes
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  Name - CLR
  When did you use us? - April 2008
  Were you happy with the driver? - Yes
  Were you happy with the price? - Yes
  Would you use us again? - Yes
  How can we improve our site or service? - No suggestions - great friendly prompt service.
  Can we add your comments to our website? - Yes
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  Name - Peter Bellamy
 
 When did you use us? - 07 March 08. Falmouth and return
  Were you happy with the driver? - Yes
  Were you happy with the price? - Yes
  Would you use us again? - Yes
  How can we improve our site or service? - I was happy with the prompt and polite service provided. 
 I would not hesitate in using Carbis Cabs in the future.
  Can we add your comments to our website? - Yes

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Kimberley
2 passengers to Fowey and return

When did you use us? - 8/9 march 2008
Were you happy with the driver? - Yes
Were you happy with the price? - Yes
Would you use us again? - Yes
How can we improve our site or service? - happy with both aspects; reliable profressional, fairly priced service

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Mr & Mrs Roberts

2 passengers to Lands End

When did you use us? - 22/10/07

Were you happy with the driver? - Yes

Were you happy with the price? - Yes

Would you use us again? - Yes

How can we improve our site or service? - Your service could not have been better and your website is very easy to use.

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Mr Daniel Parry

1 passenger to airport from Helston

When did you use us? - 3 and 5 November

Were you happy with the driver? - Yes

Were you happy with the price? - Yes

Would you use us again? - Yes

How can we improve our site or service? - Service is excellent

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Dr penny newman

1 passenger to Fowey

When did you use us? - october

Were you happy with the driver? - Yes

Were you happy with the price? - Yes

Would you use us again? - Yes

How can we improve our site or service? - excellent site , maybe a rough price quide to popular destinations

Response by Carbis Cabs -  Please see our web site for a list of prices to our most popular destinations at:-

                                            http://www.newquay-airport-taxis.co.uk/instant_quote_7.html

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Sue Nash

2 passengers to Newquay

When did you use us? - Sept 07

Were you happy with the driver? - Yes

Were you happy with the price? - Yes

Would you use us again? - Yes

How can we improve our site or service? - No complaints and completely happy with service, just keep it up!


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V Stephens/Alun Whiteley

2 Passengers to Boscastle


When did you use us? - 14th September 2007

 Were you happy with the driver? - Yes

 Were you happy with the price? - Yes

 Would you use us again? - Yes

 How can we improve our site or service? - Keep up the good work, no problems what so ever.

Very pleasurable journey with the driver and comfortable.

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Sally. H.
3 passengers to Penzance

When did you use us? - June/July 2007

Were you happy with the driver? - Yes

Were you happy with the price? - Yes

Would you use us again? - Yes

How can we improve our site or service? - Everything was efficient and friendly. I really appreciated the driver's sensitivity with coping with a car sick prone child - careful driving meant that she wasn't actually sick anyway! Well done! As soon as we get our holiday dates for next year we'll be booking our taxi to and from Penzance heliport. Thanks.

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Scott C

1 passenger to Padstow

When did you use us? - November 2006

Were you happy with the driver? - Yes

Were you happy with the price? - Yes

Would you use us again? - Yes

How can we improve our site or service? - It was a Ronseal experience - no real need for change

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Mrs L Harris

2 passengers to Padstow

When did you use us? - 10 & 11 March

Were you happy with the driver? - Yes

Were you happy with the price? - Yes

Would you use us again? - Yes

How can we improve our site or service? - Website is fine. Phil replied promptly to my e-mail. Driver excellent and on time.


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Mr Ashley

3 Passengers to Padstow

When did you use us? - Apr 26 & 29, 2007

Were you happy with the driver? - Yes

Were you happy with the price? - Yes

Would you use us again? - Yes

How can we improve our site or service? - Very friendly, great service, adapted to our change of plan without any problem.  Would definitely use again!

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Mr A Stephens

2 Passengers to Headland Hotel Newquay

When did you use us? - March 2007

Were you happy with the driver? - Yes

Were you happy with the price? - Yes

Would you use us again? - Yes

How can we improve our site or service? - The service was excellent and a lot cheaper than other quotes we had. 

AND a really nice guy who gave us loads of local info.  Excellent




 

   
 

 

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